From slashfilm, Netflix has announced a change in their shipping process:
“We have 55 shipping centers throughout the U.S., including Anchorage, Alaska and Honolulu, Hawaii. Previously, if the movie you wanted was not in stock locally, we sent it from another shipping center. Since this DVD was shipped from farther away, it took longer to arrive and you could end up without a DVD for a few days. This was especially inconvenient for our members on 1-disc plans. Now, if your first choice is not available in your local shipping center, we immediately send the next locally available movie in your Queue, and whenever possible, we also send your first choice from another part of the country.”
The change took effect on December 11th 2008 and applies to all current Netflix subscribers. Now if only Netflix could expand their Watch Instantly selection… I think I’d be willing to pay more for a premium subscription, if it had access to a wider selection of films.
1 comment:
This is fantastic. I recently complained about this exact problem. It's nice to know they listen to their customers.
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